ECI | EvolutionX

Remember me, storefront logins, store login sessions and how they work.

Storefront Login, User Storefront Sessions

Category Name and Category Description Duplicated

Welcome Emails, Invites & Password Resets

Troubleshooting User Passwords

I've Added A New Category And It's Missing

A quick guide on how to reset a back office processed order

Resetting a 'processed' order

Checklist of things to check when an the add to cart button is missing when a user logs in.

Add to Cart Button Missing

Duplicate Users/Users with Multiple Logins

Run through out quick help document to get your orders moving again!

Orders not dropping into your backoffice

A list of checks you can make if you encounter this issue 🧐

Incorrect price showing on the Store/Customer

Looking for a product on the storefront but can't find it/get it to show?

Product Not Showing on Storefront

Improve your search results using re-directs

Redirect Keyword Searches

Bring discontinued products back to life!

Resurrecting Discontinued Products

Learn what has changed and learn about each of the reports that will help you with the transition.

Fusion category changes - April 2020

Need to remove the order pdf attachment from your order emails...No problem

Remove Order PDF from Emails

Introducing the contract products widget. Enabling your customers to more easily find their favorite products.

Contract products widget

If you are getting "PayPal Instant Payment Notification Warning" notifications from paypal have a look at this article.

Paypal instant payment notifications

You can use this simple trick to make the phone field a required input in the contact us form.

Require Telephone in the Contact Us Form

Everything you wanted to know about our SSL certificates setup.

🔒 Secure SSL Pages on EvolutionX

How to sandbox content in your production store to test products, promotions and more.

Testing in a Live Environment

Everything you need to know about a widget when it is removed or deleted from EvolutionX.

Deprecated Layout Widgets

Line Items on an Order will show in LIFO as an order is built in the cart and then FIFO sequence when the order is submitted.

Sequence of Line Items on Order Views

Learn what constitutes a frequently purchased items.

Frequently purchased products module

Stopping fraudulent orders is important.  This guide give you the tools to evaluate orders that may be fraudulent.

Fraud Prevention Guide

How our lazy loading of filterable attributes works.

Filter Attributes Lazy Loading

Troubleshoot the issue where you might see an error on your browser when viewing your website from your work computer.

"This site can’t be reached" DNS error

Please read below for some important information about user passwords

Creating/Updating User Passwords

Export Cart

Understand why the security math challenge appears, how it protects your store, and how to troubleshoot verification loops for your visitors.

Math Challenge ReCAPTCHA

Séamus Diamond

Niall Diamond

Liam Cadle

Articles on troubleshooting that we find helpful.

Frequently Asked Questions – FAQ

Website

Find answers and get help from Intercom Support and Community Experts

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Customer Portal.

Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.