EvolutionX

A quick guide on how to reset a back office processed order

Resetting a 'processed' order

I've Added A New Category And It's Missing

Troubleshooting User Passwords

Welcome Emails, Invites & Password Resets

Category Name and Category Description Duplicated

Last Login & User Storefront Sessions

Duplicate Users/Users with Multiple Logins

Checklist of things to check when an the add to cart button is missing when a user logs in.

Add to Cart Button Missing

Run through out quick help document to get your orders moving again!

Orders not dropping into your backoffice

A list of checks you can make if you encounter this issue 🧐

Incorrect price showing on the Store/Customer

Looking for a product on the storefront but can't find it/get it to show?

Product Not Showing on Storefront

Improve your search results using re-directs

Redirect Keyword Searches

Bring discontinued products back to life!

Resurrecting Discontinued Products

Learn what has changed and learn about each of the reports that will help you with the transition.

Fusion category changes - April 2020

Need to remove the order pdf attachment from your order emails...No problem

Remove Order PDF from Emails

Introducing the contract products widget. Enabling your customers to more easily find their favorite products.

Contract products widget

If you are getting "PayPal Instant Payment Notification Warning" notifications from paypal have a look at this article.

Paypal instant payment notifications

You can use this simple trick to make the phone field a required input in the contact us form.

Require Telephone in the Contact Us Form

Everything you wanted to know about our SSL certificates setup.

🔒 Secure SSL Pages on EvolutionX

How to sandbox content in your production store to test products, promotions and more.

Testing in a Live Environment

Everything you need to know about a widget when it is removed or deleted from EvolutionX.

Deprecated Layout Widgets

Line Items on an Order will show in LIFO as an order is built in the cart and then FIFO sequence when the order is submitted.

Sequence of Line Items on Order Views

Learn what constitutes a frequently purchased items.

Frequently purchased products module

Stopping fraudulent orders is important.  This guide give you the tools to evaluate orders that may be fraudulent.

Fraud Prevention Guide

How our lazy loading of filterable attributes works.

Filter Attributes Lazy Loading

Troubleshoot the issue where you might see an error on your browser when viewing your website from your work computer.

"This site can’t be reached" DNS error

Please read below for some important information about user passwords

Creating/Updating User Passwords

Export Cart

Learn to edit a spruce order using the below workaround.

Edit Spruce Orders

Séamus Diamond

Niall Diamond

Liam Cadle

Articles on troubleshooting that we find helpful.

Frequently Asked Questions – FAQ

Website

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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