Frequently Asked Questions – FAQ

Articles on troubleshooting that we find helpful.

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9 articles in this collection
Written by Séamus Diamond and Niall Diamond

Require Telephone in the Contact Us Form

You can use this simple trick to make the phone field a required input in the contact us form.
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Written by Séamus Diamond
Updated over a week ago

🔒 Secure SSL Pages on EvolutionX

Everything you wanted to know about our SSL certificates setup.
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Written by Séamus Diamond
Updated over a week ago

Testing in a Live Environment

How to sandbox content in your production store to test products, promotions and more.
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Written by Séamus Diamond
Updated over a week ago

Deprecated Layout Widgets

Everything you need to know about a widget when it is removed or deleted from EvolutionX.
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Written by Séamus Diamond
Updated over a week ago

Sequence of Line Items on Order Views

Line Items on an Order will show in LIFO as an order is built in the cart and then FIFO sequence when the order is submitted.
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Written by Séamus Diamond
Updated over a week ago

Search Partial or Multiple Product SKUs

Advanced search tips on finding items by SKU on the storefront . These can also be used in marketing emails and banners links.
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Written by Séamus Diamond
Updated over a week ago

Fraud Prevention Guide

Stopping fraudulent orders is important. This guide give you the tools to evaluate orders that may be fraudulent.
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Written by Séamus Diamond
Updated over a week ago

Filter Attributes Lazy Loading

How our lazy loading of filterable attributes works.
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Written by Niall Diamond
Updated over a week ago

"This site can’t be reached" DNS error

Troubleshoot the issue where you might see an error on your browser when viewing your website from your work computer.
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Written by Séamus Diamond
Updated over a week ago