It's important to have terms and conditions on your website. The best thing to do is review this with your solicitor or lawyer. Here is an example that will help you get started.
Example Terms and Conditions
TERMS AND CONDITIONS
Introduction Welcome to our website. These terms and conditions govern your use of our website and our services. By using our website, you agree to be bound by these terms and conditions. If you do not agree with these terms and conditions, you should not use our website.
Definitions In these terms and conditions:
"We", "us" and "our" refer to [company name]
"You" and "your" refer to the user of our website
"Services" means the services we provide on our website, including the sale of products
Use of the website You must be at least 18 years old to use our website. By using our website, you represent and warrant that you are at least 18 years old.
Intellectual property All intellectual property rights in our website and our content belong to us or our licensors. You may not use or reproduce any part of our website or our content without our express written consent.
Products We make every effort to ensure that the products we sell on our website are accurately described and priced. However, we cannot guarantee that all information is accurate, complete or current. We reserve the right to modify or discontinue any product at any time without prior notice.
Orders and payment By placing an order on our website, you are offering to purchase a product on and subject to these terms and conditions. All orders are subject to availability and confirmation of the order price. Payment must be made in full before the product is shipped.
Shipping and delivery We aim to dispatch all orders within [number of days] of receiving payment. However, we cannot guarantee delivery times and are not responsible for any delays or non-delivery caused by third-party carriers.
Returns and refunds We accept returns and provide refunds under certain conditions. For more information on our return and refund policy, please visit our website.
Limitation of liability We will not be liable for any loss or damage arising out of your use of our website or our services, including but not limited to direct, indirect, incidental, punitive and consequential damages.
Governing law and jurisdiction These terms and conditions are governed by and construed in accordance with the laws of [state/country]. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of [state/country].
Changes to these terms and conditions We reserve the right to modify these terms and conditions at any time without prior notice. By continuing to use our website after we have posted the modifications, you agree to be bound by the modified terms and conditions.
If you have any questions about these terms and conditions, please contact us at [contact email address].