EvolutionX gives you the ability to create quotations and process orders for your customers via the adminscreen of the software. This article will walk you through the steps required.
Important Articles
Starting an Order in the Admin
First of all, its worth mentioning that to create an order for a customer via adminscreen, you would use the New Quote option for this.
To create a quote/place an order, click on Orders > New quote
Here you can enter the details for a user that already exists on the system to create a quote for them. Just search for the user and their details will automatically be populated.
You can also make use of the "Continue as Guest" button if user does not exist on the system.
Next step - add your PO Reference.
After this, you can start typing SKUs in the "Select Items" section to add to quote. Enter the quantity and click on "Add Item".
Now you can add a billing and delivery address. You can also add an order note and a delivery note. Below that, you can select a payment option of your choice.
Once you're done selecting a billing and delivery address, you can press the 'Generate Delivery Rule' button to see which appropriate methods apply according to delivery rules set in your system settings. Click here for a quick recap on how to setup your delivery methods.
Sending the Order as a Quote
Next, you will see the following options :
Send order confirmation email will send out a confirmation email on the email address specified in the quote or a payment link email if it's paid by credit card. Read more about order payment links here.
Don't process order for collection, if enabled, this will not allow the order to be processed to your ERP system.
Quote Expires means the quote will expire on the date provided
At this point, you have two options. Either to email quote to the customer and save the quote on the system using the following button.
Or, you can convert this into an order straight away using the 'Convert Quote Into Order' button near the bottom of the screen.
Job done! 😎
Frequently Asked Questions (FAQ)
What does is the Supplier Pass Through tick box for in the Admin Order Line items?
The supplier pass through option appears in the Admin Quotes/Orders area for use by Distributor staff when adding or editing a quote or order line item. If the staff which to flag this line as already sourced separately by them then ticking this box will ensure that this line will have a supplier ID of 0 when the order is processed.
The receiving system, Equip for example, will not automatically order it from the default supplier sent in the order. This is important to prevent ordering the line twice, once when the sales person placed the order and again as the through automation of order processing.
This only effects Equip currently because it automatically orders product after checking the order line item supplier ID. This feature effects the EvolutionX API order object by setting a zero for the supplier ID in the line item so that any system processing the order can detect this condition.
Here is the view in the Admin Order Line Item area showing the Supplier Pass Through option: