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Remittances in Admin

View attempts to pay invoices through the remittance records created and paid in storefront.

Pedro Pinto avatar
Written by Pedro Pinto
Updated over a month ago

πŸ‘ Important: The Remittances section is available only for stores with live invoice lookup enabled.


Now, it is possible to track remittances created and paid in the storefront. In the remittances list, you can view user details, the remittance total, and the remittance status. Additionally, you can search for a specific Invoice ID. By default, the remittance status filter is set to 'All Paid transactions,' which means that all remittances, except those with the status 'New,' will be shown in the list. Then you can filter by:

  • All Paid Transactions

  • New Status

  • Paid Status

  • Processed Status

  • Applied Status

In the remittance view, you can see more details such as the payment method, the list of invoices paid in that remittance, the subtotal, fees (if applied), and the total.

When the remittance status is "Paid", you will have the option of reprocessing to the ERP.

If a timeout occurs during the payment process but the remittance has been processed in the ERP, you can manually mark it as processed by clicking the 'Mark as Processed' button.
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Enabling Remittances Permissions

To get started, admin users need to have the "remittances" permission enabled, ensuring that only authorized users can access the remittances list and details.
In your Admin Panel, navigate to "Admin Users", drill into any user you want to enable remittances for, scroll down to "Permissions", and tick the checkbox "Remittances".
This will enable a new entry in the left sidebar "Remittances".
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Remittance Status

The following are all possible status but note that not all stores use all status codes.

  • New: when user lands on the payment methods screen a new invoice is created;

  • Paid: when the payment was successful;

  • Processed: when the Invoices payment/record is updated on the ERP (use API to change remittance status from integration)

  • Applied on ERP: the ERP has applied the payment to the account. Used for some ERPs, Spruce for example, to indicate that the remittance payment has been applied to the ERP account balance due (this is sometimes an overnight process).

Remittance Flow by ERP Integration

TIMS

  1. New

  2. Paid

  3. Processed

Spruce

  1. New

  2. Paid

  3. Processed

  4. Applied

DDMS

  1. New

  2. Paid

  3. Processed

Horizon

  1. New

  2. Paid

  3. Processed

Red Falcon

  1. New

  2. Paid

  3. Processed

BMI

  1. New

  2. Paid

  3. Processed

Prima

  1. New

  2. Paid

  3. Processed

Acumatica

  1. New

  2. Paid

  3. Processed

Eclipse

  1. New

  2. Paid

  3. Processed

DIY Live Invoices

  1. New

  2. Paid

  3. Processed

Others without ERP Processing of Invoice Payments

  1. New

  2. Paid

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