Skip to main content
All CollectionsAdvanced HelpCustomer Settings
Order Email - Send cc order emails
Order Email - Send cc order emails

Send cc order emails to any email whether it's a user or an external email.

Niall Diamond avatar
Written by Niall Diamond
Updated over 2 years ago

Send order emails to any email address. This is helpful when your customer needs all orders to be cc'ed to the accounts department or even multiple emails that may not be users in the store.

Key features

  • Account level email list

  • User level email list

  • Add user emails

  • Add external emails

Account level

  • When any user creates an order, the store will cc the order email to all emails in the Account "Order Email" list.

User Level

  • When any user creates an order, the store will cc the order email to all emails in the User's "Order Email" list.

Account & User Level

  • When you have setup an email list at both the Account level and the User level.

    • The store will send cc order emails to all emails on both the Account level and User level email lists.

Editing Emails

If you edit an existing email, it will update anywhere it exists in the Account (Parent or Child) or User level where it exists. You aren't just editing it for the user or account that you are currently editing.

πŸ‘ Important: External emails are associated with Accounts (Parent and Child). The same email can exist in a separate account and will be treated as unique. Thus, if you add my@email.com to Account A and separately you add it to Account B. Then you edit the email on Account B, Account A will not be updated as the relationship between Account A and the email is unique to that account and it's child or parent accounts.


Have a great day!! πŸ˜ƒ

Did this answer your question?