We have a bunch of email variables which help to personalise the content of each message.  Be sure to test your changes after you use these!

{store_external_reference}
{store_logo}
{store_logo_dark}
{store_name}
{store_url}
{store_login_url}
{store_myaccount_url}
{store_email}
{store_phone}
{address_code}
{address_title}
{address_line_1}
{address_line_2}
{address_line_3}
{store_city}
{store_state}
{store_zip}
{store_country}
{success_logo}

{customer_email}
{customer_first_name}
{customer_company_name}

{customer_cell}

{customer_phone}

{customer_account_number}

{customer_parent_account_number}

{customer_seller_reference}

{customer_parent_seller_reference}

{customer_username}

{order_date}
{order_currency_symbol}
{order_total_price}
{order_id} – Order Number without the prefix
{order_number} – Order Number including the prefix from store settings
{order_notes}
{delivery_notes}
{po_number}
{shipping_method}
{subtotal}
{shipping_amount}
{tax_amount}
{shipping_tax_amount}
{payment_surcharge_amount}
{subtotal_with_discount}
{cart_discount}
{discount_label}
{delivery_notes}
{payment_method}

{rewards_totals} — includes the amount earned and the amount redeemed

{billing_name} – Name of User (first and last name)
{billing_company} – Name of Customer Account (company name)
{billing_address_line_1}
{billing_address_line_2}
{billing_address_line_3}
{billing_city}
{billing_state}
{billing_zip} – Zip Code or Post Code
{billing_country}
{billing_email}
{billing_phone}
{billing_account_number} — ERP account number on the order (billing & shipping show the same value)

{shipping_address}
{shipping_name} – Name of User (first and last name)
{shipping_company} – Name of Customer Account (company name)
{shipping_address_line_1}
{shipping_address_line_2}
{shipping_address_line_3}
{shipping_city}
{shipping_state}
{shipping_zip}
{shipping_country}
{shipping_email}
{shipping_phone}
{shipping_account_number} — ERP account number on the order (billing & shipping show the same value)

{collection_date}
{collection_start_time}
{collection_end_time}

{items_block}

{remove_line_item_prices} - Add this variable anywhere in the template message to remove the price from the individual line items

{remove_pdf_attachment} - Add this variable anywhere in the template message, so the order pdf is not attached.

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NOTE: Feature coming soon to allow order details and approval links on the email.

{approve_link} — NOTE: feature coming soon

{reject_link} — NOTE: feature coming soon

{promotions_totals} — NOTE: feature coming soon

{rewards_totals} — NOTE: feature coming soon

{subtotal} — NOTE: feature coming soon

{shipping_amount} — NOTE: feature coming soon

{tax_amount} — NOTE: feature coming soon

{shipping_tax_amount} — NOTE: feature coming soon

{billing_address} — NOTE: feature coming soon

{shipping_address} — NOTE: feature coming soon

{items_block} — NOTE: feature coming soon

{admin_quote_link}
{customer_account_code}
{customer_account_name}
{customer_notes}
{quote_id}
{customer_email}
{items_block}
{customer_name}

{card_last4}
{card_exp_month}
{card_exp_year}
{card_brand}