Setting up the main email address for the store is done in two simple steps and allows your new store to send out those all important communications to your customers. These emails include order confirmations and other messages for when a user resets their password.

You can set up more than one address if you want to and choose when this address is to be used is the settings of the store.

Step 1 - Entering the email address to be used

From your admin panel select Email > Email Addresses

Enter your display name (who the email is from) the email address and choose Amazon SES and click 'Add Email Address'

Step 2 - Verify the email address

In a few minutes you'll receive and email from Amazon Web Services to the address chosen above. Simply click on the link provided and the email address will be verified and working! 👍🏻

Following this, you'll be able to navigate through your Email Templates and make custom changes. For more information, please click here and view our article. 😄 

Step 3 – Add DKIM signature to achieve high delivery rates

Having verified your email in step 2 you can now send email.  To get really high delivery rates you want to also have your emails signed with DKIM.  We make that easy, just click to copy your DKIM records and you can add them directly into your Domain hosting DNS records. The video below shows an example using AWS Route 53 but note that you can use any DNS Nameserver and you do not need to move to AWS Route 53.

If you have any trouble send us a chat message and we will be sure to help!!


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