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Getting Started with MCP in Claude

Learn what MCP (Model Context Protocol) is, how to connect your EvoX store to Claude, and how it lets you use the AI Agent features directly from Claude.

Written by Niall Diamond

This feature is in Beta

Getting Started with MCP in Claude

Model Context Protocol (MCP) – Data Privacy & Security Notice

By enabling the Model Context Protocol (MCP) integration, you authorise EvolutionX to make data available to third-party applications and AI services connected by you or your authorised users, subject to the access permissions granted.


​Data Privacy & Compliance

You acknowledge and accept responsibility for:

  • Data Protection: Ensuring that any personal, customer or business data accessed or shared through MCP is handled in accordance with applicable privacy and data protection laws, including GDPR, UK GDPR, PIPEDA, CCPA/CPRA and other applicable legislation.

  • Third-Party Agreements: Reviewing and, where necessary, updating your privacy notices, Data Processing Agreements (DPAs), service-provider contracts and other relevant agreements to reflect the use of MCP and any associated data sharing or processing.

  • Third-Party AI Services: Assessing the privacy, security, data retention, AI model training and international data transfer practices of any connected third-party applications or services, and ensuring appropriate safeguards are in place.

  • Authorisation & Access: Ensuring you have the necessary authority and lawful basis to share data, and that access is granted only to appropriately authorised users and applications.

Third-Party Responsibility

Third-party applications and AI services operate under their own terms and privacy policies. EvolutionX is not responsible for the independent processing, storage, use or disclosure of data by customer-selected third-party services, except as required by applicable law or EvolutionX's contractual obligations.

Use of MCP remains subject to EvolutionX's existing Terms of Service and Data Processing Agreement. Nothing in this notice limits either party's obligations under applicable data protection law.


​By enabling MCP, you acknowledge and accept these responsibilities.

This guide explains what MCP is, how to connect your EvoX store to Claude, and what you can do once it's set up.

What is MCP?

MCP (Model Context Protocol) is the connection between Claude and your EvoX store. Once the EvoX MCP server is connected in Claude, Claude can work directly with your live store data — no exporting or copying data across.

In short, MCP lets you use the EvoX AI Agent features from inside Claude, using everyday language.

What you can do through Claude

Once connected, you can chat with Claude to explore and act on your store data — the same AI Agent capabilities, now available through Claude:

  • Analyse orders over time — spot trends, seasonality, and revenue totals

  • Understand customer behaviour — order history, purchasing patterns, and account activity

  • Review storefront activity — carts, checkout, and page visits

  • Analyse search — popular and failed searches to improve product discovery

  • Spot sales trends and churn — identify at-risk accounts

  • Generate content and recommendations on demand

Claude is designed to access only data within your store, and to work within your existing EvoX permissions. It's expected to tell you what it's about to do and confirm before making any changes. These describe how the integration is intended to behave and aren't guarantees — you should review any proposed actions before confirming them.

Setting up MCP

Watch: Setting up MCP

The video below walks you through the full MCP setup process step by step.

Step 1 — Open Connectors in Claude

In Claude, go to Settings → Connectors (or simply ask Claude "What connectors are available?").

Step 2 — Connect the EvoX MCP server

  1. Find the EvoX connector and click Connect

  2. Authorise the connection when prompted

  3. Once connected, Claude can start using your live store data right away

Step 3 — Start chatting

That's it. Just describe what you want in plain language — for example "Show me revenue for last month" or "Which accounts haven't ordered recently?" — and Claude will take it from there.

Tips for getting the most out of Claude

  • Be specific. "Show me account performance for Acme Corp" works better than "how's Acme doing".

  • Use natural language. Just describe what you want — no commands or technical terms needed.

  • Ask before bulk changes. Claude is designed to confirm before updating multiple records, but it helps to say upfront how many are involved.

  • Ask Claude what it can do. At any point, ask "What can you help me with on my EvoX store?" for an overview.

If something isn't working

  • MCP not connecting — check your authorisation hasn't expired in Claude Settings → Connectors and reconnect if needed.

  • Still stuck — contact your admin or reach out to EvoX support.

If you have questions or run into any issues, reach out to your admin or contact support.

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